Real Estate Asset Links, Inc. (“REAL”) secures the information that you provide using Smart Property Systems on computer servers in a controlled, secure environment, protected from unauthorized access. Credit Card and Login Information that is sent to and from Smart Property Systems.com is sent using Secure Socket Layer (SSL) encrypted protection. REAL is committed to protecting the privacy of Users. REAL does not sell personal information supplied by its Users.
REAL will identify the purposes for which it collects, uses and discloses personal information at or before the time of collection. REAL will only collect personal information that is reasonably necessary for the purposes that have been identified by it. REAL collects, uses and discloses personal information for the following purposes:
The Smart Property Systems software site permits Users to store information with REAL, as part of the use of the site, and to make such information accessible to third parties chosen by the User. Except for information selected and stored by Users in SmartPropertySystems.com, REAL will limit its collection of personal information to the amount and type of personal information which it needs for its identified purposes, and REAL will only collect personal information by fair and lawful means and not indiscriminately. Personal information will only be used or disclosed for the purposes for which it was collected, except with the consent of the applicable individual (which consent is implied by use of SmartPropertySystems.com for delivery of information to User-selected third parties) or as permitted or required by law.
In order to ensure that REAL's web sites are useful and effective for its Users, REAL uses log files to analyze information. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track visitor's movement in the aggregate, and gather broad demographic information for aggregate use. These types of log files are not linked to personal information. REAL uses these statistics to improve site content and usability; this information does not identify visitors personally. Visitors are not required to be REAL or SmartPropertySystems.com subscribers in order to gain access to REAL's public web sites, with the exception of specific secured pages. However, when a User enters an REAL subscriber Login Name and Password in order to access to SmartPropertySystems.com or other secured pages, a "cookie" may be deployed. If the User clicks "Save Login Information", the User Login Name will be saved in a "cookie" - a small text file stored on the visitor's browser - on the User's computer, so that the User will not have retype the Login Name the next time the User visits the SmartPropertySystems.com web site. In addition, the SmartPropertySystems.com web site uses the "Secure Sockets Layer" security protocol ("SSL") - a standard industry security technology that protects web communications. The SmartPropertySystems.com server will write a "temporary cookie" to the User's computer. This cookie enables the web site to "remember" this authentication information during movement from one page to another during a session. This makes it unnecessary to log in again on each page. The temporary cookie only saves assigned identification information for the session and contains no personal information. If you have set your Internet web browser to reject cookies, access may be denied to secured areas of REAL's web sites. REAL also collects limited personal information from Users and prospective Users worldwide in order to provide SmartPropertySystems.com services and related services to Users. Examples of this information would be: name, email address, and also other information necessary to process credit card payment for the purchase by Users of subscriptions to SmartPropertySystems.com and the purchase of credits and other requested transactions and services on SmartPropertySystems.com. In addition, the nature and purpose of SmartPropertySystems.com is to organize and store, and subsequently display to User-selected third parties, certain information and files selected by Users, which information is uploaded, in electronic file format, by Users to SmartPropertySystems.com. It is the User's choice to include or not include personal information in such files, or to grant permission to third parties to view the User's portfolio. Uploaded files and information are selected and/or created by the User, and can be in virtually any electronic file format (e.g., Word documents, electronic spreadsheets, pdf format files, graphics, video and sound files, and links to other files accessible through the Internet from outside of the SmartPropertySystems.com program). Permission to view a User's real estate advertisements/listings may be enabled in SmartPropertySystems.com and may be publicly viewed. Publicly viewed information is determined by the user and is only applicable to real estate advertisements. User detailed portfolio information is not viewable by the public and is protected on secure servers. Protected information includes, mortgage, lease details, tenant data and financial data not disclosed by the User. In addition the user may also choose to keep their personal contact information private while continuing to receive inquiries in private via SmartPropertySystems.com servers. This option is selected by the User per property advertisement created. Users may promote and publish links for the purpose of marketing real estate and real estate related services on SmartPropertySystems.com. Links may also be transmitted via email to other viewers for the purpose of marketing real estate. Users should be aware that there are laws that govern unsolicited email communications, and Users should seek the consent of the prospective viewer to receive an email from REAL containing a link to SmartPropertySystems.com. The permission granted by a User can permit the viewer to provide feedback to the User in the form of comments or an inquiry are sent to the User via SmartPropertySystems.com servers. The viewer has the ability to copy or print all or part of the electronic real estate advertisement or to forward the email (with the embedded link) or any of the files in the electronic advertisement to third parties, who would also have the ability to copy, print or forward the information. Transfer of this data to REAL, (i) for storage and display on REAL's servers, (ii) by a User to his or her selected permitted viewers, and (iii) by a viewer to provide inquiries to a User on the User's real estate advertisements, is allowed through the explicit consent of the Users (as subscribers to or licensees/Users of SmartPropertySystems.com), and through adherence of REAL to the Safe Harbor Principles. A User who does not desire the transfer of his or her personal information to third parties can prevent such transfer by not including such information in the advertisements created. REAL may access such information for the purposes of obtaining aggregated statistical information regarding use and information stored in SmartPropertySystems.com, maintaining SmartPropertySystems.com, and responding to service requests, support requests, notices of deficiencies, or operational problems with access to or use of SmartPropertySystems.com received from Users or others.
REAL uses personal information Users have voluntarily provided to REAL on its web sites, or by other means, to notify Users via e-mail or printed material of REAL events or other relevant products and services offered by REAL, or to respond to service or support requests. Also, if you choose to be a part of an REAL user group, REAL may include your contact information in its directory of such Users for networking purposes. NEWSLETTER: In the event that REAL publishes a newsletter for Users or User groups, REAL may contact Users and request permission to provide Users with the newsletter. In order to provide any newsletter to Users who grant permission, REAL may ask Users for certain contact information such as name, address and email address. Out of respect for our Users' privacy, REAL will provide a way to opt-out of these communications. SUBSCRIBER SERVICES: REAL uses personal information Users have voluntarily provided to REAL on its web sites, or by other means, to notify Users via e-mail or printed material of REAL events or other relevant products and services offered by REAL. REAL communicates with Users on a regular basis to provide requested services, answer support questions and in regards to issues relating to User accounts or licenses. Typically, REAL would communicate with Users via email, but such communication may be by other means, such as telephone or mail. Users who wish to receive marketing information from REAL may be requested to signify this to REAL at the time of subscribing, or at a later time. If you wish to unsubscribe from receiving marketing materials you may do so by opting out directly on the material provided or you may inform REAL's Privacy Officer. Users may choose to unsubscribe to marketing information at any time.
REAL does not disclose personal information of its Users to third parties, except as authorized by its Users, as disclosed to third party service providers to REAL, or as may be permitted or required by applicable law. Users may choose to use the real estate advertisement direct contact capabilities of SmartPropertySystems.com, which may result in personal information of its Users being disclosed to third parties. REAL may contact Users from time to time and ask Users if they want to receive information about products or services offered by REAL, or companies or organizations that are business affiliates or strategic partners of REAL. Personal information or other information regarding Users who respond affirmatively will be given to such third party companies or organizations. Users will be given the ability at the time of subscribing, or at such later time as they may be asked if they want to receive such marketing information, to agree to receive these requests.
REAL will retain personal information provided by a User for use with the Smart Property Systems tools and services for as long as the User continues to subscribe to and remain a licensee of Smart Property Systems, and such User maintains such information in the tools and services section. Otherwise, REAL will retain personal information provided by the User only as long as is reasonably necessary or appropriate for the fulfillment of the purposes identified. Where personal information is no longer required to fulfill those purposes, REAL will use reasonable efforts to have it destroyed, erased or made anonymous.
REAL's web sites contain "links" to other sites, including sites operated by REAL affiliates or their agents. Subscribing Users have the ability to store their own selected web site links in SmartPropertySystems.com, as a link in their Smart Property Systems custom public real estate website available for their individual marketing needs. REAL does not control, and is not responsible for, the content, accuracy, timeliness, security, or the continued availability or existence of outside information. Information or content provided on other sites linked from REAL's web sites, the SmartPropertySystems.com program, or in any User's private electronic portfolio or publicly available real estate advertisements/listings or publicly available custom real estate sites, is not necessarily reviewed or screened by REAL, nor does REAL endorse, warrant, or guarantee products or services described or offered on those other sites. REAL is not responsible for the contents of any web sites that choose to link to REAL's web sites with or without REAL's consent. Other organizations linked to REAL's web sites, or through links contained in a User's electronic portfolio, may collect information about you when you view or click on these sites. REAL cannot control this collection of information. You should contact these organizations directly if you have any questions about their use of the information they collect. INFORMATION PROVIDED IN ELECTRONIC PORTFOLIOS TO THIRD PARTIES; RISK OF DISCLOSURE Please keep in mind that whenever you voluntarily disclose personal information to third parties through electronic communication - by providing email messages, or granting permission to any person to view and have access to your real estate advertisements - that information can be collected and used by others, including making copies or printing of such information and forwarding such information and access to your advertisements or publicly available domain to others. By granting and enabling permission for viewers to view your electronic advertisements, such information, including any sensitive personal information, may be stored, copied, printed, used, published and/or forwarded to others by the viewer, and the privacy of such information cannot be protected. By including sensitive information, such as that pertaining to racial or ethnic origins, political or religious beliefs, financial information, or health or sex life, in any electronic advertisement or publicly available domain, you are providing explicit consent to the disclosure of that sensitive information to any viewers that have been granted permission to view your advertisements or public sites. Also, you may receive unsolicited messages from viewers and other parties who obtain access to the information contained in your electronic advertisements or public sites.
Access to a User's Smart Property Systems portfolios, maintained by REAL, is password-protected so that only the subscribing User may create and manage the User's portfolios. As described above, however, public viewers will have access to any real estate advertisement and real estate marketing pages and viewers may have the ability to provide feedback and inquiries on properties advertised to the subscriber who created the real estate advertisement or public marketing site. REAL may store and process personal information provided by Users, through such Users' subscription to or use of Smart Property Systems, in the United States or any other country where REAL, its affiliates, agents or transferees are located. REAL staff will have access to Users' portfolios for service, support and maintenance purposes. A subscribing User may edit the User's own information stored in the User's portfolios at any time by logging in with his or her Login Name and Password. REAL strongly urges subscribing Users to not divulge their Login Name and Password to anyone, and to not enable any login storage feature of any web browser or software program, which would permit anyone with access to the subscriber's computer to have access to the subscriber's personal Smart Property Systems account. REAL also urges Users to completely close their web browser window when they have finished visiting the SmartPropertySystems.com web site. This is to ensure that others cannot easily access personal information if the computer is shared or is used at a public place. Subscriber credit card and payment information is not stored in a database or on any servers connected to the Internet. This is to provide the best protection of subscriber payment information. Credit card data transmission in the subscription process is encrypted using SSL or other encryption techniques. REAL has physical, electronic and procedural safeguards in place, including an Information Security Policy, to protect personal information provided to REAL or stored in SmartPropertySystems.com from loss, theft, misuse and unauthorized access, disclosure, copying, use, alteration and destruction. Although there cannot be a guaranty of the security of personal information provided by Users to REAL or stored in SmartPropertySystems.com, REAL believes that its security policies and safeguards are reasonable and appropriate to adequately protect such information, regardless of the format in which such information is held. REAL intends to review and update its security policies and safeguards on a regular basis. REAL requires that its employees keep all personal information confidential and comply with its Information Security Policy and privacy practices. REAL uses reasonable efforts to ensure that upon disposal or destruction of personal information, confidentiality of the information is maintained.